Frequently asked questions

What is AuraCool?

We're a team of engineers on a mission to provide everyone with simple, affordable, and effective cooling solutions for everyday use.

How does your product work?

We work with our manufacturing partners to source the best solution available. They have been rigorously tested and are backed by scientific and engineering practices. Trust us, we've tested them and you should too!

How much does it cost?

Our pricing varies depending on size and purpose. We do our best to capture savings and pass them to our customers. No markups or unrealistic premiums, just affordable products that are value for money.

Are your products safe to use?

Our products are HSA (Health Science Authorities) compliant and notified. We make sure our suppliers adopt stringent quality and control measures, they are FDA registered, ISO compliant, CE and SGS certified.

How can I contact you?

You can reach us by email or phone, refer to our contact page for more details. We are always happy to answer your questions.